Policy for the Discontinuation of Residential Water Service for Nonpayment

The purpose of this policy is to establish guidelines for the discontinuation of residential water service in cases of nonpayment of a delinquent account. This policy outlines the procedures for notifying account holders and/or occupants of the impending service discontinuation, provides information on obtaining a payment arrangement or alternative payment schedule, outlines the process for contesting or appealing water charges, and details the steps to restore service after it has been discontinued due to nonpayment. 

This Policy provides for the compliance with Senate Bill No. 998 (SB 998), the Water Shutoff Protection Act. SB 998 (Cal. Health & Safety Code section 116900 et. seq.) was approved on September 28, 2018, and became effective February 1, 2020. The Water Shutoff Protection Act outlines the requirements for discontinuation of residential water service for nonpayment of a delinquent account.

The Mariposa County Public Works Department Policy for the Discontinuation of Residential Water Service for Nonpayment is available upon request or online at MariposaCounty.org in a variety of languages, including English, Spanish, Chinese, Korean, Vietnamese, and Tagalog.

Policy for Discontinuation of Residential Water Service for Nonpayment

Política de Interrupción del Servicio de Agua Residencial por Falta de Pago

住宅欠费停水政策

요금 미납으로 인한 주거용 수도 서비스 중단 규정

Patakaran sa Pagpapahinto ng Serbisyo sa Tubig na Pangresidensyal Dahil sa Hindi Pagbabayad

Chính Sách Ngắt Kết Nối Dịch Vụ Cấp Nước Khu Dân Cư Do Không Thanh Toán

Water Service Disconnections 2023

Commercial:

1

Residential:

15

Total Disconnections:

16